1. Introduction

Welcome to IELTSpeaks.com. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you use our website and services.

2. Information We Collect

We collect and process the following types of information:

• Personal Information: This includes, but is not limited to, your name and email address.
• Usage Data: Information on how you interact with and use our website and services.
• Payment Information: When you make optional payments, this information is processed securely by our authorized payment processors.

3. Methods of Data Collection

We obtain information from you through various means, including:

• Direct provision: When you create an account, use our services, make a payment, or communicate with us.
• Automated collection: Through your use of our website, we automatically gather certain data.

4. Use of Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance and personalize your experience on our website. These technologies help us maintain user sessions, remember your preferences, and provide interactive features.

5. Purpose of Data Processing

We process your information for the following purposes:

• To facilitate and improve your use of IELTSpeaks.com
• To process transactions
• To communicate with you regarding our services
• To enhance and optimize our website and service offerings

6. Data Sharing and Disclosure

We maintain strict confidentiality of your personal information. We do not share your data with third parties, except:

• With payment processors solely for the purpose of completing transactions you initiate.
• When required by law or to protect our legal rights.

7. Data Security Measures

We implement industry-standard security measures to protect your data, including but not limited to:

• Secure authentication protocols
• Advanced database security policies

However, please note that no method of electronic storage or transmission over the internet is entirely secure.

8. Your Rights Regarding Personal Data

You have the right to access, modify, or delete your personal data. These actions can be performed by logging into your account. Upon account deletion, we will remove all associated personal data from our active systems.

9. Data Retention Policy

We retain your personal data for the duration of your active account with IELTSpeaks.com. Upon account termination, your data will be removed from our active systems.

10. Marketing Communications

While we do not currently engage in email marketing, we reserve the right to do so in the future. In such cases, you will always have the option to unsubscribe from these communications.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through email and/or prominent notice on our website.

14. Compliance with Privacy Laws

We are committed to complying with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

15. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at: support@mail.ieltspeaks.com

16. Consent

By using our website, you acknowledge that you have read this Privacy Policy and consent to its terms.